Primary Care Quality Management and Assurance

NHS England (NHSE) is responsible for the quality assurance of education and training of healthcare learners in England. The Kent, Surrey and Sussex Primary Care department is responsible for the approval and quality assurance of clinical learning environments and GP Supervisors. The Primary Care Quality Team coordinate quality processes. Information about Clinical Learning Environments and regulator statements can be found at the bottom of this webpage.

Governance

In Kent, Surrey and Sussex Primary Care, the quality of education and training is governed according to the following guidance.

Primary Care Quality Governance
Governance of Clinical Supervisor approvals

Quality Management

In Kent, Surrey and Sussex Primary Care, quality is managed with the use of these processes.

Quality Management Flowchart
Quality Management Forum Standard Operating Procedure

Triggered Quality Assessments

Triggered quality assessments (TQA) are done when a threshold has been reached, as explained in the Quality Management Toolkit. Examples of triggers are an ‘inadequate’ or ‘requires improvement’ overall CQC rating, or a breakdown in supervisor/learner relationship. The documents below explain the process and the form.

Quality Management Flowchart
Triggered Quality Assessment Standard Operating Procedure
Triggered Quality Assessment Form
Intensive Support Framework Guidance

Clinical Learning Environments

In Kent, Surrey and Sussex, Clinical Learning Environments (CLE) in primary and community care are approved by the Training Hubs in collaboration with Higher Education Institutions and coordinated by the Primary Care Quality Team. The documents below explain the process and the form.

GP Integrated Training Posts

GP Integrated Training Posts are planned by GP Training Programme Directors for placements outside of General Practice.

The ITP approval process can be found here: ITP approval process

The ITP approval form can be found here: ITP approval form

Please email primarycare.kssquality@hee.nhs.uk for questions.